Responsible Gambling Starts Here
imjudi believes that a healthy playing experience depends on self-awareness and personal control. This page provides information, tools and guidance to help you stay within comfortable limits — so gambling remains entertainment, not a burden.
imjudi Responsible Gambling Principles
We provide a range of mechanisms that allow players to manage their own playing habits. Below are the key pillars of imjudi's responsible gambling approach.
Strict 21+ Age Limit
imjudi enforces a minimum age requirement of 21 years at every stage of registration and account verification. Every player must verify their identity using a valid identity card before they can make a deposit or play.
Personal Deposit Limits
Players can set daily, weekly or monthly deposit limits on their accounts. These limits help you stay within your planned budget and avoid uncontrolled spending. Limits take effect immediately when lowered.
Play Time Limits
Play time controls let you set a maximum daily session duration. When your time limit is reached, the system will notify you and encourage a break. Playing on a balanced schedule is a good practice.
Cooling-Off Period
If you feel you need a short break, the cooling-off option lets you suspend play access for a period of your choosing — from 24 hours to a few weeks — without fully closing your account.
Self-Exclusion
Self-exclusion is a more permanent step — players can apply to block access to their imjudi account for a longer period. During this time, you will not receive any promotional communications from us.
Round-the-Clock Support
The imjudi support team is available via live chat and email at all times, in Malay and English. If you need help with gambling controls, we are here to assist without any judgement.
Recognise the Signs of Problem Gambling
Responsible gambling means knowing when play has crossed the line from entertainment. The earlier you recognise these signs, the easier it is to get help. Review this list honestly for yourself.
- You are playing with money that should be used for daily needs such as rent, bills or food.
- You feel the need to increase your bet amounts to get the same level of satisfaction as before.
- You frequently try to recover losses by continuing to play even when you know you should stop.
- People close to you such as family or friends have raised concerns about your playing habits.
- You hide your gambling activity or lie about how much money you have spent.
- You feel restless, anxious or irritable when you are unable to gamble.
- You borrow money or sell belongings to fund your betting.
How to Use Control Tools
Self-exclusion and other limit tools can be activated by contacting the imjudi support team. The process is straightforward and confidential — your information is fully protected.
Contact imjudi Support
Log in to your account and open live chat, or send an email to our support team available 24/7 in Malay and English.
Choose Your Control Type
State whether you want to set a deposit limit, play time limit, cooling-off period or full self-exclusion. Our agent will guide you through it.
Verification and Activation
Your request will be processed and enforced. For self-exclusion, your account will be blocked for the period you set and no promotional communications will be sent.
Review When Needed
Once the period ends, you can contact us again to continue or update your controls. We encourage you to reassess your situation before resuming play.
Play Responsibly at imjudi
Register an imjudi account today and make use of our responsible gambling tools alongside a range of slot games, live casino and sportsbook. Enjoy a 150% first deposit bonus up to RM888 with clear rollover requirements — because responsible gambling starts with an informed choice.
21+ only. Gambling can be addictive — please play within your means.
External Help Resources
Beyond imjudi's internal control tools, there are several organisations and external resources that provide dedicated support for individuals facing gambling-related problems.
Mental Health Helpline
The Ministry of Health Malaysia provides a mental health helpline. Do not hesitate to seek professional support when you need it.
Community Support Groups
There are local support groups that offer a safe space to share experiences and receive guidance from people who understand your situation.
Professional Counselling
Certified counsellors can help you identify the root causes of your problems and develop strategies to address gambling addiction in a clinical and structured way.
Family Support
Family plays an important role in recovery. Speaking openly with a trusted family member can be a meaningful first step.