imjudi FAQ for Malaysian Players

Live dealer games at imjudi involve real human dealers running the table live via video camera. Unlike slots that use a random number generator (RNG), live casino gives you the feel of a real casino table where you can watch every dealer action as it happens. This suits players who want closer interaction with games like baccarat, roulette and sic bo.

Sic bo uses three dice shaken in a container. Players place bets on dice combinations before the shake. There are many betting options — from small/big (totals 4-10 or 11-17) to specific numbers and particular combinations. The more specific your bet, the higher the payout multiplier. At imjudi, sic bo is available in live dealer format for a more authentic experience.

Roulette has two main categories — inside bets and outside bets. Outside bets such as red/black, odd/even and high/low offer more frequent wins even though the multipliers are lower. Inside bets such as straight-up (a single number) pay higher multipliers but have smaller odds. For beginners at imjudi, starting with outside bets is the best way to get comfortable with the flow of the game.

Baccarat is a card game where players choose to back the Player hand, the Banker hand, or a tie. The hand whose total is closest to 9 wins. Cards valued 10, J, Q and K count as zero. At imjudi, baccarat is available in several live dealer variants with a clear interface. Players simply choose a side and wait for the dealer to reveal the cards — it is one of the easiest games in live casino.

Table limits at imjudi are set to accommodate players of all levels — from new players who want to play with smaller amounts to experienced players comfortable with larger bets. There are tables with low minimum limits for those just trying things out, and premium tables for VIP players. Choose a table that fits your bankroll so the game stays enjoyable and within control.

Yes, most live dealer tables at imjudi have a chat function built into the game interface. You can send messages to the dealer and other players at the same table. Professional dealers are trained to respond to players and create a friendly atmosphere. This is one reason live casino is popular among Malaysian players who prefer direct interaction over solo slots.

imjudi may request account verification in several situations: during your first withdrawal request, when the withdrawal amount exceeds a certain threshold, or if the system detects unusual activity on your account. This process is a standard procedure to keep your account secure and protect all parties from misuse. It is better to prepare your documents early so your withdrawal is not delayed.

For identity verification at imjudi, accepted documents typically include MyKad (Malaysian identity card), a valid passport, or a driving licence. For address verification, documents such as a bank statement, utility bill or official letter containing your name and current address can be used. All documents must be clear, not blurry, and not expired.

This is a critical security requirement. imjudi only processes withdrawals to accounts registered under the same name as your imjudi account. This policy prevents third parties from receiving funds on behalf of other players and reduces the risk of fraud. If the names do not match, your withdrawal may be rejected or delayed until verification is complete. Use your full name as shown on your MyKad when registering.

If your verification is rejected, contact the imjudi support team via 24/7 live chat for a specific explanation. Rejections usually occur because document images are blurry, the name is not an exact match, or the submitted document has expired. Re-upload clearer documents and make sure all information is visible. The imjudi team will guide you through the process again promptly.

KYC (Know Your Customer) is a standard requirement for licensed gambling platforms worldwide to prevent money laundering, identity fraud and access by underage individuals. At imjudi, all data you submit is stored with secure encryption and is not shared with third parties without your consent, except where required by law. Player privacy and security are a top priority for the platform.

No, imjudi policy only allows one account per player. Opening multiple accounts under different names or using someone else's information is a violation of the Terms & Conditions and may result in your account being permanently suspended. If you have forgotten your password or are having trouble logging in, use the recovery function or contact support — do not open a new account.

On the imjudi login page, look for the "Forgot password?" link and click it. You will be asked to enter your registered email, then recovery instructions will be sent to your inbox. Follow the link in the email and set a new password. Make sure your new password is strong — combine uppercase letters, lowercase letters, numbers and symbols. If the recovery email does not arrive, check your spam folder or contact live chat support.

A few common reasons why login fails: the account may be temporarily suspended for security reasons, there is an internet connection issue, or outdated browser cache is causing a display problem. Try clearing your browser cache and cookies, then try again. If the problem persists, contact imjudi support via 24/7 live chat with your username for a faster resolution.

Yes, when you use a new device — whether another mobile phone, laptop or tablet — you need to log in again using your username and password. This is a standard security measure. Some cases may require additional verification via email or SMS. For convenience, you can select "Remember Me" on your personal device so you do not need to enter your password each time.

If you want to permanently close your imjudi account, contact the support team via live chat or email at [email protected]. Make sure you withdraw all remaining funds before the closure request is processed. Our team will verify your identity and confirm there are no pending transactions before closing the account. Account closure is final and you will not be able to access that account again afterwards.

imjudi can be accessed on almost all modern mobile phones and tablets. For Android, Android 8.0 and above with the latest Chrome browser is recommended. For iPhone and iPad, iOS 13 and above with Safari or Chrome works well. Laptops and desktops using any modern browser are also fully supported. Keep your browser updated for the most stable gaming experience.

Open Chrome or Safari on your mobile phone and type the imjudi site address. Log in to your account as usual. The imjudi website is built to be responsive, meaning the interface automatically adjusts to a smaller screen. You can access all games including slots, live baccarat, roulette and sportsbook directly from the browser without needing to download an app. Make sure your mobile data or Wi-Fi is stable, especially for live casino.

On Android with Chrome: open the imjudi site, tap the three-dot icon at the top right corner, then select "Add to Home Screen". On iPhone with Safari: tap the share icon (box with arrow), scroll down and select "Add to Home Screen". The shortcut will appear like an app icon and takes you directly to the imjudi site with one tap. This is the easiest way for daily access without typing the address again.

The most effective first step is to clear your browser cache. On Chrome Android: Settings > Privacy > Clear browsing data. On Safari iOS: Settings > Safari > Clear History and Website Data. After that, reload the imjudi site. If the problem persists, try a different Wi-Fi connection or turn off your VPN if one is active. Report to imjudi support if the issue continues after these steps.

Yes, all main imjudi functions are fully accessible via mobile phone. This includes deposits via Touch 'n Go, DuitNow, Boost, ShopeePay and FPX; withdrawal requests; 24/7 live chat support; and access to all slot games and live casino. The imjudi website is built with a mobile-first approach so the user experience on mobile is just as good as on desktop.

The minimum deposit at imjudi is RM30 for all available payment methods — including Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency. There is no difference in minimum limit between the different methods. This means you can start with a small amount and experience the imjudi platform without a large commitment upfront.

imjudi does not charge any processing fees for deposits via local payment methods such as Touch 'n Go, DuitNow, Boost, ShopeePay and FPX. For cryptocurrency deposits such as USDT, BTC or ETH, please note that blockchain network fees (gas fees) may be charged by the network itself, not by imjudi. Make sure you send the exact amount taking the network cost into account.

Deposits via e-wallet and FPX are usually credited instantly or within a few minutes. If the money has already been deducted from your bank account or e-wallet but has not appeared in imjudi after 15-30 minutes, contact imjudi live chat support immediately. Provide proof of payment (screenshot of receipt or transaction reference number) to speed up the check. Our support team on duty 24/7 will review and resolve the issue promptly.

imjudi accepts deposits in USDT, BTC and ETH. Log in to your account and go to the deposit section, then select the cryptocurrency you want to use. The system will generate a unique wallet address for your transaction. Copy the address and send the desired amount from your crypto wallet. Blockchain confirmation may take a few minutes depending on network congestion. The amount received will be displayed in RM based on the current exchange rate.

With the imjudi 150% welcome bonus, a deposit of RM100 gives you a bonus of RM150, bringing your total balance to RM250. To withdraw winnings from that bonus, the wagering requirement you need to meet is RM150 × 25 = RM3,750. You must wager RM3,750 before winnings from the bonus can be withdrawn. A deposit of RM1,200 gives the maximum bonus of RM888, and the wagering requirement is RM888 × 25 = RM22,200.